Železničná spoločnosť Slovensko a.s. (ZSSK) is Slovak state-owned passenger trains operated company, based in Bratislava. Its Information Offices provide information about train connections (arrivals, departures, delays), ticket prices, including discounts and conditions of discounts. Information offices do not sell tickets. However, in some of them you can purchase various railway gifts, travel kits or printed train time tables.
ZSSK has established a network of Customer Centers at railway stations in Humenné, Zvolen, Liptovský Mikuláš, Poprad, Prešov, Košice, Bratislava and Nové Zámky, also planning to expand the network of Customer Centers and open new ones in other towns and tourist centers. Besides ticket sales, our staff at Customer Centres is ready to help you with planning your journey, choosing the best connection and to inform you about possible ticket price discounts. Printed train timetables, postcards, railway publications and other products are also available at Customer Centers.
For further information on travelling by train in Slovakia and abroad, please call our Call Centre available 18 188. Our team is at your disposal 24/7, ready to answer all your questions related to your journey, including information on train connections, delays, ticket prices, discounts and conditions of discounts in Slovakia and abroad. You can reach our Call Centre from abroad on +421 24 48 58 188.
If your wish to reserve a whole coach, get a group discount or book a whole train for a summer journey to the seaside,
please visit our Reservation Centre in the premises of the old entrance hall at the main railway station in Bratislava or call +421 (2) 202 955 08.